Privacy policy
1. Overview
Bread Social (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth).
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. This policy also applies in accordance with the Australian Privacy Principles (APPs).
2. What Personal Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers and not stored by us)
- Order history
- IP address and browser/device information
3. How We Collect Your Information
We collect personal information when you:
- Place an order through our website
- Contact us via email or forms
- Subscribe to our marketing communications
- Interact with our website (including via cookies and analytical tools)
4. How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Send marketing communications (only where you have consented or where otherwise permitted by law)
5. Disclosure of Personal Information
We may share your personal information with third parties where necessary, including:
- Shopify (our eCommerce platform)
- Payment processors (e.g. Stripe, PayPal)
- Delivery or logistics providers (where applicable)
- Email marketing platforms
We only share personal information where it is reasonably necessary to provide our services or as required or permitted by law.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enable websites functionally
- Analyse website traffic
- Improve user experience
- Support marketing and advertising
You can manage cookie preferences through your browser settings.
7. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Payment information is processed securely by third-party providers and is not stored by us.
8. Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if necessary.
To do so, please contact us using the details below.
9. Marketing Communications
If you subscribe to our marketing communications, you can opt out at any time by using the unsubscribe link or contacting us directly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practises of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect when they are published on our website.
12. Contact Us
If you have any questions or concerns about this Privacy or how your information is handled, please contact us at:
enquiries@thebreadsocial.com.au